Designed by Alessandro Zoppis x Tapistelar
• Details
• What it is made of
All of our Tapistelar rugs are made to order by artisans in manual looms from Furcraea Andina (Colombian Agave) and copper, brass or stainless steel threads, so slight color variations or other effects between the final product and the photos may be found: this makes the pieces even more unique. Border is as shown in pictures.
• How to treat it
No worries, just be happy. Your rug is very easy to maintain with a vacuum. In case of accidents,
• When you will get it
Beauty needs time, doesn't it? It takes up to 8 weeks to hand made this beautiful piece and that is what makes us different. Waiting for something totally custom made makes it even more special and it's totally worth it, trust us!
• Returns
For ready made products, all sales are final. If the order has not yet been dispatched, you may cancel the order by notifying [email protected].
We accept returns for items damaged in transit. Please note, returns must be requested within 14 days of receiving your order. You will then have a further 14 days to return the damaged items.
Please notify us by email at including your order number and image of the damaged item, with a request for a replacement or refund. Any product you return must be in the same condition you received it and in the original packaging. All costs relating to postage for returns are the buyer’s responsibility.
For all orders exceeding a value of 100USD shipping is offered for free.
Returns will be accepted for up to 10 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item.
Otherwise, standard shipping charges apply. Check out our delivery Terms & Conditions for more details.